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| Terms & Conditions | ||
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Assembly: Some products require assembly and will be shipped with
directions. Hotel Fitness Club® offers professional installation and assembly services
through our network of third party individuals and companies. If you need these
services, please inquire with sales or customer service.
Maintenance: Painted equipment should be touched-up with paint when scratched. All fitness equipment should be kept clean and inspected on a regular basis. Availability: Products are manufactured to order. In-stock products may be available in 4-6 weeks. Warranty: All products come with a manufacturer’s warranty card. Warranty assumes that all products are shipped free from manufacturing defects in materials, structure, workmanship or finish. The warranty does not include damage resulting from misuse, alteration, negligence, abuse, extreme weather conditions, accidents, fire, flood or any other condition that would not be considered normal use or normal facility application. Any warranty disputes will be at the sole discretion of the manufacturer who reserves the option to repair, replace, or refund if the product is found defective upon inspection. A clear photograph of the defect also may be necessary for such claims. Parts: Replacement parts and touch up paint kits are available. In addition, local hardware supply stores may have general components and touch up paint that would meet satisfactory repair expectations. Prices: All prices are FOB factory and are subject to change without notice. All products are manufactured to order with your exact color specifications. Product specifications including color may vary from brochure. All prices listed are based on USD or United States Dollar. Orders: Orders may be sent via fax, email or mail, and must include complete billing and shipping information as well as product color and item numbers. Minimum orders are based on case pack volumes only, as our casing programs are designed to minimize freight cost. All orders are subject to acceptance by Orange Italia. Custom Orders: Hotel Fitness Club® welcomes custom orders to manufacture products to client’s specifications whenever possible. Please submit custom requests to our corporate email address, and our manufacturing department will contact you to arrange pricing and availability. Change Orders: Product orders are scheduled for delivery when order is received, and placed into a specified production run based on your original required delivery dates. Fifteen (15) business days notice is required to change delivery or shipping dates. Shorter notice may involve storage charges. Samples: Samples are available and are shipped upon receipt of payment in full. Shipping: All products are priced FOB factory and are shipped freight collect or third party bill to the customer. On pre-approved orders we can provide a prepay and add to invoice option. All products are generally shipped on common carrier service. Other freight options may be offered at additional costs, including expedited service, inside delivery, re-consignments, storage fees, van line service or installed delivery services. A specific carrier of choice must be indicated clearly on the purchase order or sales order. Returns: Most products are made to color specifications and generally are not returnable or refundable. No returns are allowed without a Return Authorization (RA) number provided by the manufacturer prior to returning a shipment, and if a product is returned without this number it will be refused. No credit will be issued for goods without the manufacturer’s written consent. A minimum (40%) re-stocking charge is required on approved returns, as well as return freight charges, handling charges and re-packaging charges. Payment Terms: In most cases, orders and all custom orders require payment in full upon placement of order and prior to manufacturing. Repeat customers may be offered payment terms of Net 15. A monthly service charge of 1.8% of the outstanding balance will be added to all past due invoices. Sales Tax: Where applicable, recipient is responsible for state sales and/or use tax, unless applicant provides sales tax exempt certificate. Product Information: The designs, information and specifications on this website are all subject to change without notice and may vary slightly from color samples, specifications listed or design changes. Most modifications are running changes for improvements. The Hotel Fitness Club® website is a good faith sampling of available products, but may vary slightly from actual product delivered, if running changes have been made prior to a new catalog or product sheet. Freight Damage: Freight companies are responsible for any damages during the freight or shipping process. Before accepting merchandise from the carrier, please inspect all cartons for visible signs of damage and note any problems on the delivery receipt. In case of loss or damage, make an immediate claim with the freight carrier. Products are inspected prior to shipping, and recipient is fully responsible for filing and collecting on all freight claims. Hotel Fitness Club® is not responsible for product damage or product loss incurred during transit. Space Planning: Consult with your architect or local codes before planning your facility space to insure compliance with the Americans With Disabilities Act (ADA). Hotel Fitness Club® representatives can help plan facilities that meet required specifications. Disclaimer: Product specifications and colors on this website may vary slightly from photographs. Modifications or changes represent product improvements. |
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